Terms of service
Welcome to The JA Vegan. By accessing our website, purchasing our products or using our services, you agree to the following Terms of Service.
1. Products & Services
The JA Vegan offers digital products and educational resources, including eBooks, recipe guides, meal plans and online cooking masterclasses.
All digital products are intended for personal use. No physical products will be shipped unless explicitly stated.
We aim to provide accurate product descriptions and information. Please review the details of each product before purchasing.
2. Orders & Payments
All prices are displayed at checkout. Payment must be completed before digital products or course access are provided.
Please ensure your email address and payment information are correct when placing an order.
We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud or pricing errors. Any refunds required by law will be provided.
3. Digital Delivery & Course Access
Digital downloads and online course access are provided electronically, usually through email, a download link or a customer account.
Customers are responsible for providing a valid email address and keeping their account login details secure.
If you experience difficulties accessing your purchase, please contact thejavegan@gmail.com.
4. Refunds & Cancellations
Due to the digital nature of our products, purchases are generally non-refundable once the content has been delivered, downloaded or accessed.
Please review our Refund Policy for further details.
Nothing in these Terms affects your statutory consumer rights, including any applicable cancellation rights or remedies for faulty or misdescribed digital content.
5. Copyright & Personal Use
All original recipes, photographs, videos, written materials, course content and other original materials provided by The JA Vegan are protected by applicable intellectual property laws.
Purchases are for personal, non-commercial use only.
You may not copy, reproduce, redistribute, resell, share or commercially exploit our digital products or course materials without prior written permission.
Purchasing a product does not transfer ownership of its intellectual property rights.
6. Educational & Health Disclaimer
Our recipes, meal plans, masterclasses and other resources are provided for general educational and informational purposes.
The JA Vegan does not provide medical or professional dietary advice. Our content is not intended to diagnose, treat or prevent any medical condition.
Customers are responsible for checking ingredients, allergies and dietary requirements and for following appropriate food preparation and safety practices.
Please consult a qualified healthcare professional for personalised medical or dietary advice.
7. Website Use
You agree to use our website and services lawfully and respectfully.
You must not attempt to misuse the website, interfere with its security, gain unauthorised access or distribute harmful content.
We may restrict access where these Terms are violated, subject to applicable law.
8. Third-Party Services
Our website uses Shopify and may use third-party platforms to process payments, deliver digital products and provide online course access.
These services may have their own terms and privacy policies. We are not responsible for third-party websites or services outside our control, except where required by law.
9. Liability
We aim to provide accurate, reliable content and services, but cannot guarantee uninterrupted website or course availability.
To the extent permitted by law, The JA Vegan is not responsible for losses arising from improper use of our products or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricts your statutory consumer rights.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be available on our website.
Changes will apply in accordance with applicable law and will not remove rights already established under previous purchases.
12. Contact
For questions about your order, digital products, masterclass access or these Terms of Service, please email: